Warehouse Management System

A complete warehouse management platform covering receiving, put-away, picking, packing, dispatch, and inventory control for a day-to-day warehouse operation.

Business Overview

The client operates a warehouse serving multiple customers. Goods arrive from suppliers, are checked and stored, then picked, packed, and dispatched against orders. The operation runs on tight timelines, and the accuracy of stock records directly affects whether orders leave on time.

The Challenge

The warehouse ran on a mix of paper records, spreadsheets, and memory. Staff recorded receipts and movements manually, and the system lagged behind what was actually happening on the floor. When stock records and physical stock disagreed, staff had to walk the floor to confirm what was real. Customers had no direct way to see the status of their orders, so the warehouse team spent time answering status questions by phone and email.

The Solution

Xupyter built a warehouse management platform that tracks every step of the operation. Receiving, put-away, picking, packing, and dispatch are recorded in the system as they happen. Barcode scanning reduces manual entry at each step. Inventory is tracked at the location level, so staff know where goods are and how much is available. Customers use a portal to check order status without contacting the team.

Key Modules

• Inventory
• Receiving
• Put-away
• Picking
• Packing
• Dispatch
• Barcode scanning
• Client portal
• Dashboards
• Reporting
• Notifications
• User roles and permissions

How It Works

The system is used across the warehouse in the normal flow of work. When a delivery arrives, staff record the receipt and put goods away to their locations. When an order comes in, the system directs picking, and staff confirm what they pick. Packed orders are marked ready, and dispatch records what leaves. Stock balances update at each step, so the numbers reflect what is on the floor. Supervisors watch the operation through dashboards, and customers follow their orders through the portal.